The 15th ATRA Tourism Forum, with the theme "Transforming the Future of M.I.C.E./Business Events in ASEAN," was successfully organized by the ASEAN Tourism Research Association (ATRA) in collaboration with XMS Consultancy, Lyceum of the Philippines University, Bayleaf Hotel Manila, and Taylor's University Malaysia, with support from the Department of Tourism-Philippines. The forum featured insightful discussions on the M.I.C.E. tourism industry, including data sharing and regional updates.
The event brought together over 500 participants, including educators, industry experts, researchers, business owners, and practitioners from various countries such as Canada, Indonesia, Japan, Malaysia, Oman, Pakistan, the Philippines, the United States, and Vietnam. The forum highlighted the increasing importance of the M.I.C.E. (Meetings, Incentives, Conferences, and Exhibitions) industry in ASEAN, as member countries focus on hosting mega events to boost regional connectivity and economic growth.
The forum was held in a hybrid format at the Lyceum of the Philippines University in Intramuros, Manila, and online via Zoom. Key highlights included:
Opening Remarks by Prof. Dr. Neethiahnanthan Ari Ragavan, ATRA President and Executive Dean, Faculty of Social Sciences and Leisure Management, Taylor's University.
Keynote Address by Sharlene Zabala-Batin, Regional Director, National Capital Region, Department of Tourism, Philippines.
Panel Discussion featuring industry leaders such as:
Dr. Lilibeth Aragon, Dean, College of International Tourism and Hospitality Management, Lyceum of the Philippines University.
Mr. Orly Ballesteros, Chief Operating Officer, Ex-Link Management & Marketing Services Corp.
Dr. Maria Christina Aquino, Immediate Past Chairperson of Tourism Industry Board Foundation Inc. (TIBFI).
Dr. Evelyn Songco, UST Research Associate, University of Santo Tomas.
Ms. Xialeemar Valdeavilla, ATRA Board Member and CEO of XMS Consultancy.
Prof. Datuk Seri Dr. Victor Wee, ATRA Secretary General, Taylor's University.
Assoc. Prof. Dr. Pornpisanu Promsivapallop, ATRA Vice President, Prince of Songkla University, Thailand.
Dr. Puvaneswaran Kunasekaran, ATRA Honorary Treasurer, Universiti Putra Malaysia.
The forum also delved into the development of Sustainable Tourism Indicators (STI) by Taylor's University with ATRA's support, aiming to customize the STI for ASEAN countries based on UNWTO, OECD, and UN SDG frameworks. During the Q&A session, panelists discussed the future of the M.I.C.E. industry, advocating for the integration of AR/VR and AI technologies while emphasizing sustainability in M.I.C.E. development. The discussions highlighted a shift towards digital and hybrid event formats, personalized experiences, eco-friendly practices, and strategic collaborations among ASEAN nations to attract international events. However, panelists noted the need for increased regional collaboration for tourism development, citing the recent launch of the AirAsia Explore ASEAN Package as a positive step in fostering cooperation.
In conclusion, the forum emphasized the importance of sustainability and AI in the M.I.C.E. industry to position ASEAN as a leading hub for innovative business events, driving economic growth and regional collaboration.